Open Positions

Posting Number: Internal/External 2025-2026

Location: Quw’utsun Territory (Cowichan Valley, BC)

Hours: 37.5 hours per week

Employment Type: Full-Time,

Permanent Compensation: $75 000 $80 000+ MERC

Benefits: Extended health and dental, RRSP contributions, EAP, and wellness supports after probation

Start Date: As soon as possible

To view full position details, click here.

Posting Number: Internal/External 2025-2026

Job Type: Permanent

Hourly Pay: $28

Benefits: Competitive hourly wage with extended benefits and Employer RRSP contributions (3%) after probation

Primary Location: Kw'i Lelum Second Stage Transitional Housing Site

Hours: 24 hours per week (Wednesday–Friday 1pm–7pm and Saturday 10am–4pm)

Start Date: As soon as possible

To view full position details, click here.

Posting Date: March, 2025

Closing Date: Open until filled.

Reporting Relationship: Second Stage Program Manager

Hours: Permanent Full-time (37.5 hours per week) subject to continued funding, evening and weekend work may be required.

Start date: Immediate

Location: Duncan

Wage: $78,000, complemented by an exceptional benefits package, including a competitive group RRSP with employer contributions, comprehensive health and wellness coverage, and additional perks designed to support your professional and personal growth.

To view full position details, click here.

Posting Number: Internal/External 2025-2026

Closing Date: When the right candidate is found.

Reporting Relationship: Cedar Branches Shelter Manager

Hours: Varying

Location: Duncan, BC

Start Date: Immediate

Wage: $25.78/hour

To view full position details, click here.

Assistant Manager, Somenos Transition House

Posting Number: 2026-1124 Location: Duncan, BC Hourly Wage: $31 starting

Schedule: Tuesday to Saturday, 12:00 pm–8:00 pm (on-call flexibility required)

Start Date: Immediate

Benefits: Eligible for extended health and RRSP contributions following a 3-month probationary period

About the Role

The Assistant Manager (AM), Somenos Transition House works in close collaboration with the Program Manager to provide leadership, supervision, and operational support at Somenos House. This position ensures that services are delivered in alignment with CWAVS’ trauma-informed, culturally safe, and feminist values.

As a key leader in the program, the AM also supports implementation of the Cedar Blankets initiative, CWAVS’ Indigenization pilot project, and holds on-call responsibilities to support staff and residents with complex needs.

Why Join Us?

• Lead with Purpose: Support a strong and dedicated team working in anti-violence housing.

• Advance Equity: Champion culturally safe and trauma-informed practices.

• Grow Within: Continue your professional development in a supportive, collaborative

environment.

Key Responsibilities Leadership & Supervision

• Provide day-to-day leadership and mentorship to staff in alignment with CWAVS’ values.

• Participate in staff hiring, coaching, training, and supervision.

• Hold on-call responsibilities for both client and staffing concerns.

• Support staff development, collaborative team culture, and internal communication.

Cedar Blankets Initiative

• Actively model and implement the Cedar Blankets pilot project.

• Support staff and resident engagement in cultural safety and reconciliation practices.

• Coordinate training opportunities and seek external partnerships with Indigenous community members.

Program Operations

• Coordinate staff scheduling and sign off on payroll.

• Assist with administration, reporting, and compliance with funder requirements.

• Track reconciliation, purchasing, and program financials.

• Support office operations and contribute to continuous improvement.

Client Services

• Provide direct support to residents as needed (crisis support, advocacy, conflict resolution).

• Assist staff with debriefing and resource navigation.

• Step into staff roles during emergencies if required.

Facility Oversight

• Monitor and report on day-to-day maintenance needs.

• Collaborate with the Program Manager on purchasing and renovation planning.

What You Bring Required Qualifications

• 2–4 years’ leadership or supervisory experience in a residential or social service setting.

• Strong understanding of Indigenization, reconciliation, and trauma-informed practices.

• Direct experience supporting women, children, and survivors of violence.

• A feminist lens and strong analysis of gender-based violence.

• Class 5 driver’s license and clean abstract.

• Current First Aid/CPR certification.

• Approved Criminal Record Check (vulnerable sector).

Preferred Assets

• Degree or equivalent experience in social work, counselling, or related field.

• Familiarity with transition house settings and BCSTH standards.

• Administrative and financial coordination experience.

Hiring Preference & Commitment to Reconciliation

CWAVS holds a human rights special program exemption under the BC Human Rights Code that allows us to prioritize hiring Indigenous (First Nations, Métis, and Inuit) candidates for this position.

Indigenous applicants are strongly encouraged to apply.

CWAVS is deeply committed to decolonization and reconciliation and seeks team members who share our values of equity, inclusion, and Indigenous leadership in advancing safety and social justice. We are committed to ensuring that reasonable accommodations are available throughout the hiring process.

Please email HumanResources@cwav.org if you require an accommodation to fully participate.

Somenos Transition House Support Worker

Reporting Relationship: Transition House Program Manager (Somenos House)

Hours: 32 – 40 Hours per week, afternoons, evenings, weekdays, and weekends

We are currently hiring 2 support workers, 1 – 32 hours a week & 1 – 40 hours a week.

Employment Type: Full-time; benefited after probation per CWAVS policy

Location: Confidential (On site at Somenos House)

Salary Range: $27.32–$30 per hour, depending on qualifications and experience

Job Summary

The Transition House Support Worker provides specialized crisis intervention and trauma-informed support to women, children, and gender-diverse survivors residing at Somenos House and those accessing the 24/7 crisis line. This role supports the immediate safety, stabilization, and overall well-being of residents through emotional support, safety planning, advocacy, and practical assistance.

This position also contributes to the daily operations of the shelter program, supporting a cooperative living environment, maintaining program documentation, and upholding safety protocols. The Support Worker actively models CWAVS’s feminist, anti-oppressive, and decolonizing values, including participation in the Cedar Blankets Indigenization initiative to promote cultural and psychological safety for clients and staff.

Core Responsibilities

1) Client Services & Crisis Intervention

• Provides trauma-informed, strengths-based crisis response to residents and callers on the 24/7 crisis line.

• Conducts intakes, needs assessments, and safety planning (individual and family-focused).

• Offers practical assistance, advocacy, and referrals to housing, health, justice, and community services.

• Supports survivors with complex needs, including mental health, substance use, and housing instability, in ways that centre choice, dignity and self- determination.

• Responds to emergencies and critical incidents with calm, clear decision-making.

2) Case Documentation & Communication

• Maintains accurate, objective case notes, incident reports, and client files.

• Ensures consistent shift handovers and communication with team members.

• Tracks crisis line and program service data, including contributions to funder and board reporting as required.

3) Cultural Safety & Cedar Blankets

• Models cultural humility and embeds Cedar Blankets practices in all interactions.

• Supports cultural and spiritual needs of clients in collaboration with Indigenous partners.

• Participates in training and reflective practice to strengthen reconciliation and decolonization work.

4) Program Operations & House Rhythm

• Contributes to creating a cooperative living environment, including the facilitation or support of resident house meetings.

• Supports a shared responsibility for maintaining a safe, clean, and welcoming living environment, including shared housekeeping tasks.

• Participates in program meetings, training, and team development activities.

• Provides coverage for colleagues as required to support continuity of care and services.

5) Health, Safety & Compliance

• Follows all occupational health and safety (OHS/JOHS) protocols, including incident reporting and hazard identification.

• Participates in emergency drills (fire, earthquake, lockdown) and maintains First Aid/CPR certification.

• Upholds CWAVS’s privacy, confidentiality, code of conduct, and mandatory reporting responsibilities, balancing legal obligations with trauma-informed and ethical practice.

Qualifications

Education & Certifications

• Diploma or degree in a related human services field, or a combination of relevant education, lived experience, and frontline crisis work.

• Current First Aid/CPR (Level C) certification.

• Satisfactory Vulnerable Sector Criminal Record Check.

• Valid Class 5 BC Driver’s Licence and clean driver’s abstract.

Experience

• A minimum of two (2) years’ experience supporting survivors of gender-based violence, trauma, or crisis.

• Demonstrated skills in trauma-informed crisis intervention, de-escalation, and safety planning.

• Experience working in residential or shelter programs, or on crisis lines, preferred.

• Familiarity with local services and referral networks is an asset.

Knowledge, Skills & Abilities

• Strong feminist analysis and anti-oppressive, trauma-informed practice.

• Demonstrated understanding of reconciliation, decolonization, and cultural safety.

• Excellent interpersonal and communication skills, including de-escalation and motivational interviewing.

• Ability to maintain accurate documentation and professional boundaries.

• Resilient, adaptable, and able to work effectively in a fast-paced, emotionally demanding environment with appropriate supports.

• Flexibility to work a variety of shifts and the ability to work independently and as part of a team.

• Ability to work compassionately and safely with individuals who may use substances, engage in self-harm, or experience other health-related concerns.”

Working Conditions

• 24/7 residential program; shift work including evenings, overnights, weekends, and tending to crisis line calls.

• Regular engagement with distressing disclosures and crisis situations with access to supervision, debriefing, and wellness supports.

• Light physical activity may be required (lifting up to 20kg, household tasks, room set-up).

• Participation in regular supervision, training, and debriefs to mitigate vicarious trauma.

Equity, Accessibility & Accommodation

CWAVS holds a special program exemption under the BC Human Rights Code that allows prioritizing Indigenous (First Nations, Métis, Inuit) candidates for this position. We strongly encourage Indigenous applicants and individuals from diverse equity-seeking groups, including BIPOC, 2SLGBTQIA+, and people with disabilities, to apply.

CWAVS values lived experience and recognizes multiple pathways to expertise, including knowledge gained through community work, caregiving, and personal healing journeys.

We are committed to creating a culturally safe, accessible, and inclusive workplace. Accommodations in the hiring process and employment are available upon request.

How to Apply

Please email your resume and a cover letter to: Humanresources@cwav.org

Subject line: Your Name – Transition House Support Worker

Applications will be reviewed on an ongoing basis until the position is filled. Only shortlisted candidates will be contacted.