Transition House Support Line:  250.748.8544

CWAV Society Privacy Policy

Welcome to, the website and online service of Cowichan Women Against Violence Society (CWAV Society). CWAV Society knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by CWAV Society when you use our online services, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

By visiting the Cowichan Women Against Violence Society online at you are accepting the policies described in this privacy notice.

The following discloses the information gathering and dissemination practices for this website. CWAV Society reserves the right to change this policy at any time. Our privacy policy will be kept up-to-date and posted on our website.

Information We Collect

User-Provided Information: We do not require you to provide any personal information to visit our website, and any personal information you do provide is on a voluntary basis.

You provide us information about yourself, such as your name and e-mail address, if you register at (including by “following,” “liking,” linking your account to, etc., on a third party website or network). If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through You may provide us information in user content you post to

When you sign up on our website, you can control how much of your information you provide, how you wish to be contacted by CWAV Society and the extent to which you wish the information to be public. And, you can remove your information at any time should you wish to do so.

When visiting the CWAV Society website, the website automatically collects a limited amount of information. Information collected includes IP addresses and domain names of networks that access the website. These do not contain personal information, and are used to produce website traffic statistics.

Collection, use, disclosure and retention of information must comply with provisions of the British Columbia Personal Information Protection Act (PIPA). Collected personal information will only be used by authorized CWAV Society staff to fulfill the purpose for which it was collected or for a use consistent with that purpose. CWAV Society does not disclose your information to other public bodies or individuals except as authorized by law. CWAV Society keeps the information only to fulfill the purpose(s) for which it was collected.

Check for further information on privacy and your rights in regard to your personal information.

Third Party Services

CWAV Society uses the NationBuilder platform to organize our community of members, supporters and prospects. You can read more about that company and its features and polices at When you visit, NationBuilder may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets NationBuilder help you log in faster and enhance your navigation through A cookie does not collect personal information about you. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of may not function properly if the ability to accept cookies is disabled. You can read more about how the NationBuilder service interacts with and protects your information at and

How We Use Your Information

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of

By providing your email address (including by “following,” “liking,” linking your account to, etc., on a third party website or network), you consent to our using the email address to send you CWAV Society – related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications from CWAV Society to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of, or other information. If you do not want to receive such email messages, you may opt out at CWAV Society’s UNSUBSCRIBE PAGE. If you provide us with your cell phone number, CWAV Society may also contact you via text messages.

Following termination or deactivation of your CWAV Society account, CWAV Society may retain your profile information and user content for a reasonable time for archival purposes. Furthermore, CWAV Society may retain and continue to use indefinitely all information (including user content) contained in your communications to other users or posted to public or semi-public areas of after termination or deactivation of your account.

CWAV Society reserves the right, but has no obligation, to monitor the user content you post on We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or to protect or defend our rights or property or those of any third party. CWAV Society also reserves the right to remove information upon the request of any third party.

How We Share Your Information

Personally Identifiable Information: CWAV Society will not rent or sell your personally identifiable information to others. CWAV Society may share your personally identifiable information with third parties for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of CWAV Society (for instance, on servers or databases co-located with hosting providers).

Any personal information or content that you voluntarily disclose for posting to, such as user content, becomes available to the public, as controlled by any applicable privacy or website customization settings. If you remove information that you posted to, copies may remain viewable in cached and archived pages, or if other users have copied or saved that information.

Except as otherwise described in this Privacy Policy, CWAV Society will not disclose personal information to any third party unless required to do so by law if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce this policy, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of, our users or others.

How We Protect Your Information

CWAV Society cares about the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to CWAV Society or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Your privacy settings may also be affected by changes to the functionality of third-party providers, such as social networks. CWAV Society is not responsible for the functionality or security measures of any third party.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from CWAV Society, at all times.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, CWAV Society will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through, in which case CWAV Society may not be able to provide certain services to you. You can review and correct the information about you that CWAV Society keeps on file by contacting us directly at

Children's Privacy

Protecting the privacy of young children is especially important. For that reason, CWAV Society does not knowingly collect or solicit personal information from anyone under the age of 14 or knowingly allow such persons to register at If you are under 14, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 14 is allowed to provide any personal information to or on In the event that we learn that we have collected personal information from a child under age 14 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 14, please contact us at

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from, nor the information or content contained therein. Please remember that when you use a link to go from to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

E-mail inquiries

Our website contains a contact e-mail that allows web visitors to easily send an e-mail inquiry or feedback to the CWAV Society. When this email link is used by you, CWAV Society receives your e-mail address and the body of the text you send to us.

We only use this information to respond to your inquiries and to monitor the services we provide. This information helps us improve our website and services, and update our site when necessary.

For Donations:

In order to satisfy the requirements of the Canada Revenue Agency (CRA), we keep records of all donations to CWAV Society. Donations made through PayPal via the website will receive a receipt for tax purposes from CWAV Society before the end of February of the following year as required by CRA. Donations made via Canada Helps will be tax receipted by Canada Helps. Canada Helps transfers the donation amount to CWAV Society. Personal information related to donations is private and confidential unless you choose to disclose that you are making a donation. Donations can also be made by cheque or direct deposit. Contact us at 250-748-7000 for more information.

Contact from CWAV Society

CWAV Society may contact online donors, employees, volunteers or event participants with further communications on a variety of topics. Donors may be contacted by mail, telephone or e-mail. When you sign up on the website, you can define the ways in which you wish to be contacted by CWAV Society.

If you decide you no longer want to be contacted by CWAV Society, you can adjust your record or contact us at or phone 250-748-7000

Changes to Our Privacy Policy

Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at, 250-748-7000 or send mail to CWAV Society, 103-255 Ingram Street, Duncan BC, V9L 1P3.